• What types of food or menu options are available?

    We will gladly provide you with the exact menu options you desire for your flight. If you are traveling in a group, we can even have a special dish for each member of your party prepared in-flight. Just let us know what you want, and we will do our best to make sure it is there for you.

  • Can I make special requests to personalize my charter flight?

    Yes, in fact every flight we book is customized for our clients. We make arrangements for specific in-flight meals, movies and even your favorite drinks to be available on the aircraft. We can also provide other services before, during or after the flight, at your request.

  • What is your cancellation policy?

    All changes and cancellations to your flight must be made at least 48 hours in advance.

  • How much advanced notice is required to book a private flight in Chicago?

    While it is certainly best to book as far in advance as possible so that we can get the exact aircraft and other services you desire, we also know that this is not always possible. We offer last minute services based on the availability of aircraft and crew, but we can typically make arrangements with as little as a few hours’ notice.

  • What are your hours of operation?

    We are open and ready to serve you 24 hours a day, 7 days a week. We know that there are times when you need to travel on short notice, which is why our jet charter flight experts are always here to assist you.

  • What payment options do you accept?

    You can pay using American Express. We also accept wire transfer payments and checks.

  • Why choose private air charter service instead of fractional jet ownership?

    When you choose fractional ownership you are tied down to one jet, and you only have access to it when it is not in use. With private air charter services, you’ll have access to multiple types of aircrafts, and they are always available to you. In addition, with fractional ownership, you are paying for the maintenance, storage and other costs, even if you rarely use the jet. With charter flights, you only pay when you are actually using the service.

  • Are private jet charter flights significantly more expensive than commercial airline flights?

    While there are many factors that go into the total price of both chartered flights and commercial airline tickets, we believe our prices are quite competitive. When you consider that you will be getting a flight experience that is far superior to even first class seats on any commercial airliner, in addition to personalized services and flights arranged around your schedule, private jet charters are of excellent value.

  • Can my pets travel with me?

    Of course! You are more than welcome to bring your pets on any of our flights. Just like all passengers, they will need to be secured during takeoff and landing, or in the event of turbulence. If you plan on traveling with a pet, just let us know and we will help make any necessary arrangements.